Privacy Statement
Last Updated: September 2024
Teamba (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, and share your personal data when you interact with our game and related services.
1. Data We Collect
We may collect and process the following categories of personal data:
- Personal Information: Name, email address, account information, and contact details.
- Device and Technical Data: Information about your device, such as hardware model, operating system, IP address, unique device identifiers, and network information.
- Usage Data: Data about your in-game activities, gameplay preferences, session times, and interaction with game features.
- Location Data: Approximate geolocation based on IP address.
- Payment Data: Payment methods, transaction details, and purchase history (collected through secure third-party providers).
- Cookie Data: Data collected via cookies and similar tracking technologies (see Section 8 for more details).
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our services: Operating, maintaining, and enhancing the game, fixing bugs, and improving your overall experience.
- To process transactions: Managing in-game purchases and payments.
- To personalize content: Tailoring in-game offers, events, and experiences to your preferences.
- For communication: Sending updates, promotional offers (with consent), and responding to inquiries.
- For analytics and research: Understanding how users engage with the game to optimize performance.
- To ensure security: Protecting against fraud, hacking, and abuse, as well as ensuring compliance with our Terms of Service.
3. Legal Bases for Processing
We process personal data based on the following legal grounds:
- Performance of a contract: To provide you with the game and associated services.
- Consent: When you give consent for specific purposes such as receiving marketing communications.
- Legitimate Interests: For purposes like improving our game, conducting analytics, and fraud prevention.
- Compliance with legal obligations: When required to comply with applicable laws and regulations.
4. Your Rights
You have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request rectification of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Restriction: Request the restriction of how we process your data.
- Data Portability: Receive a copy of your data in a structured, machine-readable format and request that we transfer it to another service provider.
- Opt-out (CCPA): Opt out of the sale of your personal data. We do not sell your data for commercial purposes.
- Object: Object to certain types of processing, including for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in Section 11.
5. Data Sharing
We may share your data with the following categories of recipients:
- Service Providers: Third-party partners who provide services like hosting, data storage, payment processing, and customer support.
- Advertising and Analytics Providers: Partners that help us with in-game advertisements and analytics to enhance the user experience.
- Authorities and Law Enforcement: If required by law or necessary to protect our rights or comply with a legal obligation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
We do not sell your personal data to third parties for their marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
In case of a data breach, we will notify affected users and relevant authorities as required by applicable laws.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, or as required by law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and in-game services. Cookies allow us to track your in-game behavior, save your preferences, and deliver personalized content.
- Types of Cookies: We use both session and persistent cookies, which may be set by us or by third parties (such as advertising or analytics partners).
- Opt-out: You can manage cookie settings through your browser or device. However, disabling cookies may affect your experience.
9. Children’s Privacy
We do not knowingly collect or process personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. Parents or guardians may contact us to review or delete such data.
10. International Data Transfers
We may transfer your personal data to countries outside of your home jurisdiction, including to servers in Hong Kong and other locations where our third-party service providers operate. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure that your data is protected during these transfers.
11. Changes to this Privacy Statement
We may update this Privacy Statement from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Changes will be effective immediately upon posting, and we encourage you to review this Privacy Statement periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Statement or your personal data, please contact us using the following details:
Teamba
Blk E, Hong Kong Industrial Building, 2/F Des Voeux Rd W, Sai Wan
Hong Kong
Website: http://teambastudio.com
Email: [email protected]
By using our game, you agree to the terms of this Privacy Statement.